Which two integration use cases are fundamental for a supplier providing an end-to-end solution for a customer order scenario?

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The two integration use cases that are fundamental for a supplier providing an end-to-end solution for a customer order scenario focus on the need to maintain data consistency and enhance collaboration with external stakeholders. Synchronized data transfer ensures that information across various systems—such as inventory management, order processing, and customer relationship management—is kept updated in real-time. This is crucial in a customer order scenario where accurate and timely data is necessary to fulfill orders efficiently and respond to customer inquiries.

Sharing data with external partners is equally important as it facilitates seamless communication between the supplier, customers, and any other stakeholders involved in the order process, such as shipping companies or third-party logistics providers. This openness promotes improved coordination, fosters better customer relationships, and ensures that all parties have access to the same information at all times, streamlining operations.

In contrast, while the other choices may involve aspects of system functionality, they do not directly address the core needs in the context of a customer order scenario as effectively as synchronized data transfer and external data sharing do. For instance, while payment processing is critical, it is only one piece of the order fulfillment puzzle. Inventory forecasting is also important but may not be directly involved in the immediate process of managing and executing a customer order.

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